FAQ & Refund Policy

Vendor FAQ 

All registration is done online, there is not a paper application to be a part of the market. 

Steps to registering:

 

1. Select the area of the market (Under The Big Top Tent, Outdoor/Bring Your Own Tent, etc)

 

2. Select your booth number from the drop down menu and add to cart

 

3. Add electricity if needed

 

4. Proceed to checkout and finalize payment.  Your payment is your confirmation into the market.  If there is any conflict you will be notified within 7 days with a full refund if we cannot accept you into the market.

 

Admission dates and times:

Saturday - 9am - 5pm
Sunday - 9am - 5pm



Vendor Move in:

Friday - 10am - 8pm &
Saturday 6am - 9am.

 

Move in on Friday - vendors can drive directly to their booth to unload.  There is no drive in traffic on Saturday or Sunday morning - if you do not come to set up on Friday you must carry/dolly your items from vendor parking to your booth. The festival grounds take up about 5 acres of land.

 

Vendors will be emailed weeks prior to the event with specific set up instructions and the move in schedule, we try to stagger move ins to allow for up close and easy access for vendors.

 

In addition check your registration receipt (emailed to you after payment) for the online link to view set up details as they become available - check this link regularly as changes and updates may be made. 



Refunds/Event Rain Out: cancellations with a full 100% refund will be granted if you request a cancellation via email 90 days prior to the market. 89 days or closer to the market no refunds will be given for vendor cancellations. If a vendor is unable to make the event you may transfer your booth to another customer. The market is rain of shine.

In the event of a cancellation due to state or county mandate your registration will be pushed forward to the re-schedule date or next market of your choice.  Refunds are only given if requested 90 days prior to the market however in this case we will honor your registration and give you full credit for a future market.

 

Vendor Parking:

Big Top Vintage does not coordinate any official parking lot.

 

All vendors will be given 1 parking pass to allow for free parking during market hours.  Any additional parking pass will need to be purchased cash in person upon arrival of any parking lot (prices range from $5-$10).

 

Booth Assignments: your online booth selection is your requested booth number.  We try our very best to put you in the booth that you selected online.  There are unforeseen circumstances and even last minute changes that have to be made and booths must be moved.  My number one priority is to get you sales, your success is our success.

 

Food Permits: it is the vendor's responsibility to have all appropriate licenses and permits to conduct business.  If you are selling or sampling any food product please contact HCDPH to verify if you need a permit or not.  Permits can be obtained online at 

https://secure.hcphes.org/foodpermits/TempFoodPermits.aspx?_ga=2.243110017.2092122454.1522700470-764432104.1494975233&goal=0_0c369d2fdb-c19c4af6de-141884905&mc_cid=c19c4af6de&mc_eid=94e618e3fc

You must apply for your permit a minimum of two weeks in advance to avoid late fees and to avoid having to go in-person to get your permit from their office in Pasadena TX.